Author: Alexis Kummetat
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SNCF: a cultural rather than organisational transformation
Beyond organisation and the cost of railway labour, SNCF’s “service revolution” faces three cultural challenges: uncertainty, winning customers, and status rather than commitment.
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The TGV Club wins an award
The Franche-Comté region is to receive a “Territoria” award for its commitment to the Rhine-Rhône TGV Club, an initiative to mobilise local decision-makers ahead of the arrival of the high-speed…
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SNCF on the move
François Regniault continues his chronicle of the transformation of SNCF under Guillaume Pepy – with a nod to the TGV Clubs we help to run.
